American bookseller giant Barnes & Noble had fallen victim to a cybersecurity attack.
Since Sunday, Nook owners have been unable to download books to their devices, open and read books on the Android and Windows 10 apps, and buy new books. The bookstore giant acknowledged the issue in a tweet, telling customers that it was investigating the cause and that service restoration was taking longer than expected.
“We are continuing to experience a systems failure that is interrupting NOOK content. We are working urgently to get all NOOK services back to full operation. Unfortunately, it has taken longer than anticipated, and we sincerely apologize for this inconvenience and frustration,” the company said.
It soon became clear the problem was quite serious when some cash registers in Barnes and Noble’s physical stores also briefly stopped working.
The bookseller partially restored its systems by October 13, but it was not until October 15 that Nook publicly acknowledged the hack, but they denied that any credit card or financial info was compromised.
Here’s the email sent out by Barnes & Noble to all customers.
Many Barnes & Noble’s customers are remaining skeptical at the moment. They guess all their personal information has been stolen already. If you are a regular B&N customer, I strongly urge you to ask your credit card company to place security checks on your cards.
As for your purchased content, I suggest you back up your Nook files to your computer as soon as possible.
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