Audible Introduced a New Hands-free Customer Service Experience on Alexa

Audible Inc., the world’s largest producer and distributor of downloadable audiobooks, introduced a new hands-free customer service experience on Alexa on April 24th, 2019. By saying “Alexa, call Audible”, U.S. customers will be connected directly to a highly-skilled, dedicated expert who can answer questions, resolve technical issues, make Audible book recommendations, and more. The new experience is now available to customers in the United States 24 hours a day, 7 days a week, and is entirely hands-free. However, you need to be a registered Alexa Communication user to access this feature. If your device is not already registered, find out how to do it here.

Here’s the Voice Commands for Listening on Alexa Devices. From now on, you can exactly control how to listen to Audible books on Alexa with those voice commands.

If you want to get rid of Audible DRM protection in order to listen to Audible books on any device as you like, you can read this step-by-step guide about how to convert Audible books to MP3.

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